Where to Begin Your Business Analyst Journey
If you have finished your Business Analyst qualification or programme but you do not know where to start applying the business analysis theory and skill sets you’ve learnt, then we highly recommend you start applying the business analysis skills at your current work place.
You can start by analysing the full start to end business process at your current workplace. For example, if you are working on a complaint handling project such as PPI, Pensions, Mortgages or Investments you can start analysing the step by step process of dealing with the customers complaint and writing down this process. You can then also start writing down any flaws or gaps in the process and how the processes can be improved.
Secondly you can also look at the current system you are using and start documenting how the systems can be improved to improve the customers journey during the complaints handling process. You can do this by creating a use case or a set of User Stories describing the functionality of the systems. Or you can create a Wireframe and comment where you believe the improvement can be made.
Thirdly, we believe being a Business Analyst, a huge part of the role requires you to be a good communicator. As the majority of the Business Analyst jobs will require you to gather requirements from key stakeholders. We appreciate that we’re not all-natural born speakers but it’s definitely a skill you can improve upon through constant practice. The great investor Warren Buffet once said his greatest fear was public speaking but over time and through constant practice, he’s become one of the best orator’s in the world today. You can improve your communication by doing little things like taking notes in your next meeting or round up session and then summarising the key points towards the end of the session.
Finally, no matter how you look at it, your success in an organisation depends on your ability to successfully network. We strongly believe your network is your Net Worth. Some people consider networking “office politics” however successful networking means being able to communicate effectively with your peers and your bosses. These steps will help you put your improving communications skills to good use to advance in your career.